At Clothing Best Sale, we want you to be completely satisfied with your purchase of our contemporary fashion pieces. If for any reason you’re not happy with your order, we offer a straightforward returns and exchange process for most items within 15 days of delivery.

Our Return Policy

We accept returns and exchanges for unworn, unwashed items with original tags attached. All returned items must be in their original packaging with no signs of wear or damage.

Please Note: For hygiene reasons, we cannot accept returns on the following items:
  • Eyewear (unless defective)
  • Jewellery (unless defective)
  • Hats & Scarves (unless defective)

How to Initiate a Return or Exchange

Step 1: Submit Your Request

Email our customer service team at [email protected] within 15 days of receiving your order. Please include the following information:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Clothing Best Sale Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Details: – Item(s) to return/exchange: [Product Name, Size, Color] – Reason for return/exchange: – Preferred resolution: [Refund/Exchange for Size/Exchange for Color/Exchange for Different Item] Please let me know the next steps. Best regards, [Your Full Name] [Your Order Number] [Your Contact Email]

Step 2: Receive Return Authorization

Within 1-2 business days, we’ll email you a Return Merchandise Authorization (RMA) number and detailed return instructions. Please note that returns without an RMA number cannot be processed.

Step 3: Package and Ship Your Return

Securely package your items and include the original packing slip. We recommend using a trackable shipping method as you are responsible for the return shipping costs unless the item is defective or incorrect.

Return Address:
Clothing Best Sale Returns
1080 Pin Oak Drive
Long Beach, US 90815

Refund Processing

Once we receive and inspect your return (typically within 5-7 business days after delivery to our warehouse):

  • Refunds will be issued to your original payment method
  • Credit card refunds typically appear within 5-10 business days, depending on your bank
  • PayPal refunds are usually processed within 3-5 business days

For exchanges, we’ll ship your new item as soon as we process your return. You’ll receive a tracking number via email.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return shipping label and expedite your replacement or refund.

International Returns

For our international customers (excluding certain Asian and remote regions), please note:

  • You are responsible for return shipping costs and any applicable customs fees
  • Refunds will be issued in USD and may be subject to currency conversion fees
  • Processing times may be slightly longer for international returns

For any questions about our returns policy, don’t hesitate to contact our customer service team. We’re committed to making your Clothing Best Sale experience as stylish and seamless as possible.