Welcome to Clothing Best Sale’s FAQ section! We’ve compiled answers to common questions about our fashion-forward collections, shipping policies, and more. Can’t find what you’re looking for? Contact our friendly team at [email protected].

About Our Brand

Who is Clothing Best Sale for?
We cater to style-savvy, value-conscious customers who appreciate contemporary fashion at accessible prices. Our collections from Veja sneakers to P.E Nation activewear appeal to fashion lovers who want quality wardrobe essentials with effortless style.
What’s your store aesthetic?
Think curated contemporary – we offer a carefully selected mix of trend-forward pieces (like statement blazers and heels) and everyday essentials (denim, loungewear) with clean styling and versatile appeal across categories from accessories to outerwear.

Products & Sizing

Do you offer plus sizes or petite options?
Our current collection focuses on standard sizing, but we’re constantly expanding our range. Sign up for our newsletter to be notified when we introduce new size options.
How can I be sure about sizing before ordering?
Each product page includes detailed measurements. For fitted items like blazers or pants, we recommend comparing these to your best-fitting similar garment. When in doubt, our customer service team can provide additional sizing guidance.
Are your products authentic?
Absolutely. We source directly from authorized suppliers and stand behind the authenticity of every item in our collection, from designer eyewear to premium denim.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free checkout.
Is my payment information secure?
Yes! We use industry-standard encryption for all transactions. We never store your full payment details on our servers.
Can I modify or cancel my order after placing it?
We process orders quickly to get your fashion finds to you ASAP. If you need to modify/cancel, email us immediately at [email protected] with your order number. We’ll try our best if your order hasn’t entered processing.

Shipping & Delivery

Where do you ship?
We ship worldwide except some Asian countries and remote areas. During checkout, simply enter your address to confirm availability.
What are my shipping options?
🚚 Standard Shipping – $12.95
• 10-15 business days after dispatch
• Shipped via DHL/FedEx with tracking
• Recommended for time-sensitive orders

🎁 Free Shipping (Orders Over $50)
• 15-25 business days after dispatch
• Shipped via EMS
• Perfect for multi-item orders
How long does order processing take?
All orders are carefully prepared within 1-2 business days before dispatch. You’ll receive tracking information via email when your package ships.
What if my package is delayed?
While we provide reliable estimates, delays can occasionally occur during peak seasons or due to customs. For special occasions, we recommend ordering statement pieces (like blazers or heels) at least 3 weeks in advance.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return window from the delivery date. Items must be unworn, with tags attached, and in original packaging. Some exclusions may apply – see our full Returns Policy for details.
How do I initiate a return?
Email [email protected] with your order number and return request within 15 days of delivery. We’ll provide return instructions and address (returns to: 1080 Pin Oak Drive, Long Beach, US 90815).
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 5 business days. The timing depends on your payment provider – credit card refunds typically appear within 1-2 billing cycles.
Do you offer exchanges?
Currently, we process returns for refunds only. For size exchanges, you’ll need to place a new order for the correct size after returning the original item.

Contact & Support

How can I contact customer service?
Our fashion-loving team is happy to help! Email [email protected] for assistance with orders, sizing advice, or any other questions. We typically respond within 24 hours on business days.
What are your business hours?
Our customer service operates Monday-Friday, 9AM-5PM PST. Emails received outside these hours will be addressed the next business day.
Style Tip: Need wardrobe advice? Our team can suggest complete looks from our collections – just ask about pairing options when you email!

Still have questions? We’re here to make your Clothing Best Sale experience seamless. Reach out anytime at [email protected].

Happy styling!
The Clothing Best Sale Team